Bianca Talbot will be overseeing the judges. She has exceptional credentials and is Chief Executive of The WOW! Awards, a unique programme that brings authentic, timely recognition to circa 50,000 employees worldwide.
The WOW! Awards helps businesses to realise high levels of employee engagement and retention, as well as improved customer satisfaction scores and invaluable customer testimonials.
Having reviewed and evaluated hundreds of finalist presentations on service delivery over the last decade, Bianca has a deep-rooted understanding of what an exceptional guest experience should look and feel like.
Joining Bianca on the judging panel will once again be an experienced team of senior executives who all have significant experience in the corporate sector. They are drawn from some of the leading front of house outsourcing companies in the marketplace, as well as front of house leaders from a number of prestigious organisations that are run independently, as well as representatives from our sponsors.