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For many years there have been awards to recognise front of house staff working in hotels. However, with more and more of these outstanding individuals moving over to the corporate world, attracted by higher salaries, a better work life balance and the opportunity to build a rewarding career in some of the most fantastic organisations in the world, it was the right time to create an opportunity to recognise and celebrate these talented people. 

So, in 2019, a new award for Corporate Receptionist of the Year was first launched with huge success.

Corporate Receptionist of the Year 2020 finalists

Key Dates

11th January 2022
Launch of the 2022 competition

28th February 2022
Entries deadline

w/c 11th April 2022
Finalists announced

w/c 25th April 2022
Finalists interviews

11th May 2022 – International receptionists’ Day
The Awards Event

Late Summer or early Autumn 2022
Winners Trip to New York

Who is this award aimed at?

This award is aimed at any professional front of house receptionist who is working in a recognised corporate office, providing reception services to visiting clients and guests. 

The Competition

Applicants must download an application form which will ask a number of questions, and also upload a short video clip of no more than 45 seconds or 100MB of themselves. There is then a section where the applicant’s manager must endorse them. These entries will then be assessed by an eminent panel of judges who will shortlist 10 people for interviews and face to face role plays to decide the overall winner.

The Prizes

All finalists will receive a complimentary place on the one-day, Condeco Certified Professional (CCP) – Front of House training course.

As well as the trophy and title of Corporate Receptionist of The Year, the winner will receive the following prizes.

The trophy


New York!

A fully hosted five-day trip to New York which includes the opportunity to visit a number of exciting and prestigious Corporate Offices in New York, including the Rockefeller Center, plus leisure time each day. The prize includes return flights and Hotel accommodation and most meals. The date of the winner’s trip will be finalised once travel restrictions are lifted.

Dinner for two

Dinner for two at a leading Michelin-starred Restaurant in London.

Leadership Development

Two full day Leadership Development Programme, kindly provided by Dorchester Collection Academy.

Other prizes

Other prizes by the sponsors will be announced.

The Judges

Overseeing the judges will once again be Paula McMinn, Customer Service Facilitator and Programme Lead at the Dorchester Collection Academy. The academy offers bespoke learning programmes focused on customer service and inspirational leadership for aspirational brands.

She is a former winner of the UK Hotel Receptionist of the Year competition in 2015 when she was working at the Savoy Hotel and went on to win the International Receptionist of The Year award triumphing over representatives from countries around the world.  She has an excellent understanding of what makes a great receptionist having also served on the judging panel for the Hotel Receptionist of the Year and brings this experience to bear to ensure the Corporate Receptionist of the Year competition mirrors the high standards and integrity of the Hotel version of the awards.

Joining Paula on the judging panel will once again be an experienced team of senior executives who all have significant experience in the corporate sector. They are drawn from some of the leading front of house outsourcing companies in the marketplace, as well as front of house leaders from a number of prestigious organisations that are run independently, as well as representatives from our sponsors.

Enter today and celebrate a winning smile!